Case 2:10-cv-09198-JVS-RNB Document 414-2 Filed 04/08/13 Page 2o0f6 Page ID #:18494

From: Howlett, Kim </o=PBSJ/ou=Corp/cn=Recipients/cn=K Howlett>

Sent: Monday, November 2, 2009 4:21 PM

To: ‘Steve Ruroess' <shuroess(Mcflid com>

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Ce: kim and muriel <khowlet!@san.rr.com>; ‘Muriel Spooner’ <Spooner@targegen.com> Subject: RE: Your life insurance dispute

Steve

Sorry for my late reply... | returned to work last Monday and it has been non-stop since then. | don’t believe there were any materials provided at the introductory seminar. The focus was to sell financial planning services. We have looked AF TAK me Af Arie annlicatianc far tha ifn ine rirancan Nnalicignc aARnA ean’ Ft finn tham lA AN’ Ft hAoliaua A ALIAF FAL rAATAcG Af Beal LUVICS Li Wil aAyViLaG liv) I> IU Lite PIC PPlouUuPpdiile MUIILICS Gitkd Lait LF TTEIU LIT. PUT l MCTICVOC V¥OC CVET TOL. U LUVICS LI the applications. | could request copies from the insurer if you think it would be appropriate

Regards

Kim

Mr. Kim B. Howlett

Associate Vice President/Senior Group Manager PBS&J

direct 858-514-1018

This electronic mail communication may contain privileged, confidential, and/or proprietary information which is the property of either The PBSJ Corporation or one of affiliates ‘A you are not the intended recipient or an authorized agent of the intended recipient please delete this communication and notify the sender that

From: Steve Burgess [mailto:sburgess@cflid.com] Sent: Sunday, October 18, 2009 7:07 PM

To: Howlett, Kim

Subject: RE: Your life insurance dispute

Kim,

| know you are out of town, so don’t worry about these items until you return. | reviewed the

package you sent me. One thing | need is your applications. If | didn’t mention that before | noloaize. Saco vy. if you still have it. the invitation and materials presented at the seminar

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under the securities rules. However, both Cooper and Shoemaker are CFPs, which has it’s

own standard of ethics. Also because both are securities licensed we will be able to bring the

NASD into the complaint. I will look to hear from you next week.

Thx,

From: Howlett, Kim [mailto:KHowlett pbsj.com]

To: naan Burgess

Cc: Muriel Spooner; khowlet1@san.rr.com Subject: RE: Your life insurance dispute

CONFIDENTIAL HS001010

Case 2:10-cv-09198-JVS-RNB Document 414-2 Filed 04/08/13 Page 3of6 Page ID #18495

| sent out a package of information to you today via FedEx. You should receive it tomorrow before 5. Included with the various documents is a two-page summary describing some background regarding the situation.

| apologize for the length of time it has taken to get our information together. If you feel that there’s something missing that would bolster our case, please let me know and we'll see if we can dig further in our files to come up with it.

I'll be out of town from Oct. 15 to Oct. 23 and therefore will not be available during that time, however | will be cking my email from time to time.

Regards o

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This electronic mail communication may contain privileged, confidential, and/or proprietary information which is the property of either The PBSJ Corporation or one of its affiliates. If you are not the intended recipient or an authorized agent of the intended recipient please delete this communication and notify the sender that

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Sent: Frid day, September 25, 2009 5:20 PM T

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Steve:

Thanks for the info.

| have assembled the various documents and have nearly completed a summary of events that | plan to include with the package. It should be coming your way in a few days... We have had family and other issues which have distracted us from getting the docs together quickly.

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This electronic mail communication may contain privileged, confidential, and/or proprietary information which ts the property of either The PBSJ Corporation or one of its affillates. If you are not the intended recipient or an authorized agent of the intended recipient please delete this communication and notify the sender that you have received it in error.

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Case 2:10-cv-09198-JVS-RNB Document 414-2 Filed 04/08/13 Page 4of6 Page ID #:18496

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From: Howlett, Kim [mailto:KHowlett@pbsj.com ]

Associate Vice President/Senior Group Manager

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re going : RE: Your life insurance dispute

Tuesday, September 15, 2009 11:47 AM

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No problem. | will let you know when the informat

From: Steve Burgess [mailto:sburgess@cflid.com]

Sent

Mr. Kim B. Howlett you have received it in error. To: Howlett, Kim

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Kim Subject Kim, Steve

HS001012

CONFIDENTIAL

Case 2:10-cv-09198-JVS-RNB Document 414-2 Filed 04/08/13 Page5of6 Page ID #:1849 /

until Monday. Also, could you send along three of your references.. names and phone no.s

Thanks Regards Kim

Mr. Kim B. Howlett

Associate Vice President/Senior Group Manager PBS&J direct 858-514-1018

This electronic mail communication may contain privileged, confidential, and/or proprietary information which is the property of either The PBSJ Corporation or one ae | its affiliates. iI You are PISA EL LEIS PPL Pda PS VIR TIL fl cil authorized CAMS Tit SAP LESS PPL Pid PST RAIS TEL VIS dow MSM LS Lillo VV DIR Peci Lid gibi PIM LITy LIS Oeil Lila

you have received it in error.

From: Steve Buraess [mailto:sburaqess@cflid.com|

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Sent: Monday, September 14, 2009 3:58 PM

To: Howlett, Kim

Subject: Your life insurance dispute

Kim,

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applications — include any supplements, net worth statements, account cards or other application pieces

2. written financial planning recommendations by agent

3. ilustrations used for the sale

4. any correspondence between you and the agent or insurer

5. sales material used during the sale

6. If you met the agent at a seminar: any seminar invitations, handouts or promotional material used

7 imsurance policy /annual statements

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You can email, aX (FIs Ss bel e1iow) OF mail t

The Center for Life Insurance Disputes

12298 Mannix Rd san Diego, CA 92129

Once ! have had a chance to review ! will call you to discuss.

HS001013