Case 2:10-cv-09198-JVS-RNB Document 414-2 Filed 04/08/13 Pageiof6 Page ID #18493 EXHIBIT A Case 2:10-cv-09198-JVS-RNB Document 414-2 Filed 04/08/13 Page 2o0f6 Page ID #:18494 From: Howlett, Kim Sent: Monday, November 2, 2009 4:21 PM To: ‘Steve Ruroess' mL 6 Pa ee ee ee” Rae ae Neal lad perenne a ‘ee WEE ES ON ) res |e ag mae me ae, ID A oe ae ee, ee ee, ee oe ee ee a Ne ee es ee a a ee ke Ce: kim and muriel ; ‘Muriel Spooner’ Subject: RE: Your life insurance dispute Steve Sorry for my late reply... | returned to work last Monday and it has been non-stop since then. | don’t believe there were any materials provided at the introductory seminar. The focus was to sell financial planning services. We have looked AF TAK me Af Arie annlicatianc far tha ifn ine rirancan Nnalicignc aARnA ean’ Ft finn tham lA AN’ Ft hAoliaua A ALIAF FAL rAATAcG Af Beal LUVICS Li Wil aAyViLaG liv) I> IU Lite PIC PPlouUuPpdiile MUIILICS Gitkd Lait LF TTEIU LIT. PUT l MCTICVOC V¥OC CVET TOL. U LUVICS LI the applications. | could request copies from the insurer if you think it would be appropriate Regards Kim Mr. Kim B. Howlett Associate Vice President/Senior Group Manager PBS&J direct 858-514-1018 This electronic mail communication may contain privileged, confidential, and/or proprietary information which is the property of either The PBSJ Corporation or one of affiliates ‘A you are not the intended recipient or an authorized agent of the intended recipient please delete this communication and notify the sender that From: Steve Burgess [mailto:sburgess@cflid.com] Sent: Sunday, October 18, 2009 7:07 PM To: Howlett, Kim Subject: RE: Your life insurance dispute Kim, | know you are out of town, so don’t worry about these items until you return. | reviewed the package you sent me. One thing | need is your applications. If | didn’t mention that before | noloaize. Saco vy. if you still have it. the invitation and materials presented at the seminar ee ee ee ee — ee a oo ff © tte FF EFF FF F Ga uy BaFirGwt FFF PF FF Gee Gre FF EFF GSE FFF eS Ge FEF OF GL FY fal fi GF te FFG ee STF EEG GFF SF Ge EFF Pe OF YS whara ywor mat Cnnnar FFP Ws F We D ttl PrPFW & at OE Pe = Fee sash nt § man em tans Fh rn memes srt eamlAl i uzace an linmnAlawan fora framers eam em mmdraus ous bhrnk AA Ae eat fall Mi Wiiidadt fot OU ial It PIUUULE OUIU Wao GI MrUOCACU ENS MroudiagiiGe VPUHUY, Wir WUCoS mUe fai under the securities rules. However, both Cooper and Shoemaker are CFPs, which has it’s own standard of ethics. Also because both are securities licensed we will be able to bring the NASD into the complaint. I will look to hear from you next week. Thx, From: Howlett, Kim [mailto:KHowlett pbsj.com] To: naan Burgess Cc: Muriel Spooner; khowlet1@san.rr.com Subject: RE: Your life insurance dispute CONFIDENTIAL HS001010 Case 2:10-cv-09198-JVS-RNB Document 414-2 Filed 04/08/13 Page 3of6 Page ID #18495 | sent out a package of information to you today via FedEx. You should receive it tomorrow before 5. Included with the various documents is a two-page summary describing some background regarding the situation. | apologize for the length of time it has taken to get our information together. If you feel that there’s something missing that would bolster our case, please let me know and we'll see if we can dig further in our files to come up with it. I'll be out of town from Oct. 15 to Oct. 23 and therefore will not be available during that time, however | will be cking my email from time to time. Regards o lea’ i i | RA, Low, DBD LI mia sl aed vil Milil DG. PIUsV¥IGLt AAssOC dale Vice rresiagcny SCOT GTOUP iWidndage?r rioocs direct 858-514-1018 This electronic mail communication may contain privileged, confidential, and/or proprietary information which is the property of either The PBSJ Corporation or one of its affiliates. If you are not the intended recipient or an authorized agent of the intended recipient please delete this communication and notify the sender that wa asA rA mana for ARrrRAr YU Pave Peeve IL TT Grivel. rom: Steve Burgess [mailto:sburgess@cflid.com] V yey F Sent: Frid day, September 25, 2009 5:20 PM T S a a a a a a A a a a I I I I I a EE EE ER EE EE a es. SP Steve: Thanks for the info. | have assembled the various documents and have nearly completed a summary of events that | plan to include with the package. It should be coming your way in a few days... We have had family and other issues which have distracted us from getting the docs together quickly. ss fe ee a on — re 4? © _ CO wi vO On — oO = This electronic mail communication may contain privileged, confidential, and/or proprietary information which ts the property of either The PBSJ Corporation or one of its affillates. If you are not the intended recipient or an authorized agent of the intended recipient please delete this communication and notify the sender that you have received it in error. a Se ee eee Ctr Diennece Pemostlitncclhhiienncce\-tliiad nnn From: Steve Burgess [mailto:sburgess@cflid.com] or on aoe pn ot ee ee ee le ee ON sii 44 CA ARA Sent: Friday, September 25, 2009 11:54 AM Tam es LIA li Lf an i . PIMUVVICLL, MITT nue 'RArreral Cramannar' wee PIUDIDCD OPVVIICl CONFIDENTIAL HS00101 1 Case 2:10-cv-09198-JVS-RNB Document 414-2 Filed 04/08/13 Page 4of6 Page ID #:18496 ail ail ail - rf Tire at at mere is tne articie i mentioned to you tne omer day. rmoperully we Will Start tO raise awareness ail a = Zz a «of a = about the gross abuses that are being promoted and save people from the same neadacnes On arrives. From: Howlett, Kim [mailto:KHowlett@pbsj.com ] Associate Vice President/Senior Group Manager a ? oo through. —, re going : RE: Your life insurance dispute Tuesday, September 15, 2009 11:47 AM 4 ctlid.com/bloqg/ No problem. | will let you know when the informat From: Steve Burgess [mailto:sburgess@cflid.com] Sent Mr. Kim B. Howlett you have received it in error. To: Howlett, Kim you’ htt Kim Subject Kim, Steve HS001012 CONFIDENTIAL CONFIDENTIAL Case 2:10-cv-09198-JVS-RNB Document 414-2 Filed 04/08/13 Page5of6 Page ID #:1849 / until Monday. Also, could you send along three of your references.. names and phone no.s Thanks Regards Kim Mr. Kim B. Howlett Associate Vice President/Senior Group Manager PBS&J direct 858-514-1018 This electronic mail communication may contain privileged, confidential, and/or proprietary information which is the property of either The PBSJ Corporation or one ae | its affiliates. iI You are PISA EL LEIS PPL Pda PS VIR TIL fl cil authorized CAMS Tit SAP LESS PPL Pid PST RAIS TEL VIS dow MSM LS Lillo VV DIR Peci Lid gibi PIM LITy LIS Oeil Lila you have received it in error. From: Steve Buraess [mailto:sburaqess@cflid.com| a HE ?HEE ¥ Law ie Daeendiend all ath telltale baat Rh Nal Ne ee el et A ee Sent: Monday, September 14, 2009 3:58 PM To: Howlett, Kim Subject: Your life insurance dispute Kim, Thantl iran: trv tha timn trrlais Tha rmfarmatinn fouaailb naan tr raisins rmnrlisrsnlanc lrantne anths Amt eFC Ves FUT tii tffiiuU tFVUd FFU FEELS PREECE CIEE FOV iif FFUCUU tl FC VIC OPP IU FICS CS {VViICw iii 5 PFVZE o, if ai applications — include any supplements, net worth statements, account cards or other application pieces 2. written financial planning recommendations by agent 3. ilustrations used for the sale 4. any correspondence between you and the agent or insurer 5. sales material used during the sale 6. If you met the agent at a seminar: any seminar invitations, handouts or promotional material used 7 imsurance policy /annual statements ee ee eee ern j | ee ee oo You can email, aX (FIs Ss bel e1iow) OF mail t The Center for Life Insurance Disputes 12298 Mannix Rd san Diego, CA 92129 Once ! have had a chance to review ! will call you to discuss. HS001013 Case 2:10-cv-09198-JVS-RNB Document 414-2 Filed 04/08/13 Page 6of6 Page ID #:18498 The Center for Life Insurance Disputes Ph: 888-397-7307 Fax: 858-484-2602 www.cflid.com CONFIDENTIAL HS001014